Privacy & HIPAA Notice

Privacy Policy for Alpine Recovery Lodge

Direct answer: Alpine Recovery Lodge only collects information you choose to share with us through this website, phone calls, forms, texts, or email. We use that information to respond to your request, support care-related communication, protect privacy, and operate our services in a secure, compliant way.

This privacy notice explains what information we collect, how we use it, who we may share it with, how you can request changes or deletion, how we work to protect it, and how we communicate policy updates.

Website: https://www.alpinerecoverylodge.com Applies to: Information collected through this website unless otherwise stated Last updated: March 11, 2026

What we collect

Contact details, messages, form submissions, and other information you choose to send us.

How we use it

To respond to questions, support admissions or care communication, and improve service and safety.

Your choices

You may ask to see, correct, or delete your information and opt out of future non-required contact.

What information do we collect, and how do we use it?

We only collect information that you voluntarily provide to us through this website or through direct contact, such as email, phone calls, text messages, or form submissions.

Alpine Recovery Lodge is the sole owner of the information collected on this site. We do not sell or rent your personal information to anyone.

We use the information you provide to respond to your request, answer questions, support admissions-related communication, and provide relevant services. We do not share your information with third parties outside our organization except when needed to fulfill your request, operate necessary services, or comply with legal and regulatory obligations.

Topic What this means
Information we collect Name, phone number, email address, form details, and any message or information you choose to submit.
How we collect it Website forms, phone calls, text messages, email, and other direct contact from you.
How we use it To respond to inquiries, support communication, provide services, and maintain safe and compliant operations.
Do we sell it? No. We do not sell or rent your information.
When we may share it Only as needed to fulfill your request, operate services, work with authorized providers, or meet legal requirements.
Unless you ask us not to, we may contact you in the future by email or other appropriate methods to share updates about services, helpful information, or changes to this policy.

What access and control do you have over your information?

You may contact us at any time to ask what information we have about you, request corrections, request deletion where appropriate, or raise a concern about how your information has been used.

You may do the following at any time by contacting us through the contact information on our website:

  • See what data we have about you, if any.
  • Change or correct data we have about you.
  • Ask us to delete data we have about you, when appropriate.
  • Opt out of future non-required contacts from us.
  • Express concerns about our use of your information.

Do we work with outside service providers?

Yes. We may use trusted service providers to help support website operations, communications, or patient-related services, and when needed we may share information with them in a HIPAA-compliant and confidentiality-focused manner.

In cases where Alpine Recovery Lodge works with outside companies or individuals to help deliver services, we require those parties to follow appropriate privacy, confidentiality, and data-handling expectations.

We limit sharing to what is reasonably necessary for the service being provided and expect those partners to protect the information they receive.

How do we help protect your personal information?

We use administrative, technical, and physical safeguards designed to help protect personal information from unauthorized access, use, or disclosure.

Personal information submitted through our website is stored within controlled systems and environments designed to reduce unauthorized access. When sensitive information is transmitted online, we use encryption technologies such as Secure Socket Layer (SSL) where appropriate.

While we work to use commercially reasonable safeguards, no method of transmission over the internet or electronic storage is completely secure. Because of that, we cannot guarantee absolute security.

How will policy changes be communicated?

If we make material changes to this privacy policy, we will post the revised version on this website.

We encourage visitors to review this page from time to time so they can stay informed about how we protect and use information.

How does Alpine handle HIPAA and patient confidentiality?

Alpine Recovery Lodge is committed to protecting protected health information and maintaining privacy practices that align with HIPAA, 42 CFR Part 2, and applicable confidentiality requirements.

Our commitment to privacy

Alpine Recovery Lodge has implemented safeguards, policies, and procedures intended to help protect patient information and maintain confidentiality. We are committed to continuous improvement so our systems, processes, and services continue to reflect strong privacy and security practices.

We are required by law to maintain the privacy of protected health information for our patients and to handle sensitive records with appropriate care and confidentiality.

How we use and protect information

To protect patient privacy, Alpine Recovery Lodge follows generally accepted industry standards to help protect personal information both during transmission and after we receive it. If an incident requires disclosure or notice, Alpine Recovery Lodge will respond in accordance with applicable HIPAA and privacy regulations.

Individual rights

Patients, both past and present, may request access to documents and personal information as permitted by law. When responding to these requests, Alpine Recovery Lodge follows HIPAA and other applicable confidentiality requirements.

  • Patient records remain confidential.
  • Employees may only view or update records as needed to perform job functions.
  • Access to records is limited to staff with a legitimate need to know.
  • Alpine Recovery Lodge and its employees are expected to follow the confidentiality rules for Alcohol and Drug Patient Records under 42 CFR Part 2 and HIPAA.
  • Personnel records also remain confidential and access is limited to authorized individuals.

Procedure for confidentiality

  • Employees are trained on confidentiality requirements involving alcohol and drug patient records and applicable privacy laws.
  • Patient information, whether written, digital, or spoken, must be handled in a confidential manner.
  • Staff who improperly access, disclose, alter, destroy, or mishandle patient records may face disciplinary action, up to and including termination.
  • Patient charts are maintained in digital systems with access controls designed to limit access to authorized users.
  • If any chart or record is lost, damaged, altered, or unintentionally destroyed, Alpine Recovery Lodge will take appropriate steps to reconstruct records from available information where possible.
For additional information, Alpine Recovery Lodge can provide a copy of the organization’s Policy and Procedures Manual upon request, subject to internal policies and applicable law.

What should you do if you have concerns about misuse of personal data?

If you believe Alpine Recovery Lodge is not following this privacy policy or if you have concerns about how your information has been handled, contact us right away using the website contact information or the phone number below.

Common questions about privacy at Alpine Recovery Lodge

Do you sell my information?

No. Alpine Recovery Lodge does not sell or rent your personal information.

Can I ask what information you have about me?

Yes. You may contact Alpine Recovery Lodge to ask what information we have about you, subject to legal and regulatory requirements.

Can I request corrections or deletion?

Yes. You may request corrections or deletion of information where appropriate and allowed by law.

How do I stop SMS messages?

You can opt out of text messages at any time by replying STOP. For help, reply HELP or call 877-415-4060.

Is Alpine Recovery Lodge HIPAA compliant?

Alpine Recovery Lodge states that it maintains safeguards, policies, and procedures designed to support HIPAA compliance and patient confidentiality.

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