Admissions:

801-901-8757

Other Inquiries:

877-415-4060

FAQ

Program Questions

How long is the average stay at Alpine Recovery Lodge?

Our average stay in the residential portion of our treatment program at the Lodge is 60 days. We recognize that this is dependent on many factors, namely:

  • Motivation in recovery
  • Readiness to change
  • Insurance and financial parameters
  • Sober support

We highly encourage that all residents participate in Aftercare when their residential stay is complete. Aftercare can include Day Treatment or Intensive Outpatient. If a resident has come to treatment from out of state, we can help coordinate aftercare for them that is close to where they will be living upon discharge.

What makes Alpine Recovery Lodge different from other treatment centers?

Alpine Recovery Lodge is unique in that is not a medical facility and maintains a feeling of home. We take pride in staying away from the institutional feel that comes along with so many other treatment facilities. We do our best to make sure that each resident feels comforted, welcome, and safe from the moment they walk through our doors. The purpose for this is not just to be inviting, but also to make each resident feel comfortable enough that they can open up and truly “dive in” and focus on their recovery.

We are a smaller facility accommodating a maximum of 16 residents at a time, which has many advantages. We offer lots of one-on-one time with staff. You can regularly find our clinicians mingling and talking with our residents outside of schedule therapy sessions. Sometimes it is during these less formal interactions that we are able to make the best breakthroughs.

What do we eat?

We have a highly acclaimed, in-house Chef that prepares nutritious meals for breakfast, lunch and dinner. Dietary restrictions can be accommodated.

What does therapy look like?

Therapy includes the following:

    • 3 Groups per day, Monday thru Friday (run by a variety of therapists, substance abuse counselors and mentors)
    • Individual substance abuse counseling sessions
    • Individual therapy sessions

  • Family therapy sessions

Does your facility offer holistic treatment options?

Alpine Recovery Lodge believes in the importance of treating the mind, body and soul. We have a regular yoga class built into the program. We have custom-built treatment plans that include adequate sleep, exercise, and nutrition. We utilize Nature Therapy, DBT, mindfulness, service projects, hikes and other holistic approaches as part of a comprehensive treatment program.

Do we go to AA?

While the schedule is subject to change due to Covid, we like to introduce our residents to all the programs that the community offers

We like to introduce our residents to all the programs that the community offers. This includes Include AA, NA, CA, HA, Addicts to Athlete, Sober Softball, and Sober Volleyball.

Can we go to the gym?

While the schedule is subject to change due to COVID, we like to introduce our residents to all the programs that the community offers. You’re welcome to do as much or as little as you feel up to doing while there. Some people enjoy the sauna while others like to lift weights or run. Our regular use of the gym is to help promote an active and healthy lifestyle. This is part of a new routine that you can take with you and continue to implement when you leave treatment.

How will I handle my court appointments and requirements while in treatment?

The Alpine Recovery Lodge case manager will be able to help you make the proper arrangements to ensure that your legal obligations are met, or will help arrange to have them postponed for you while you are in treatment.

What kinds of services are offered through Case Management?

Case management includes access to the following services:

  • Professional development: (resumes, help with job search, interview skills, cover letter writing, Linked-In profiles, networking opportunities).
  • Educational development: GED preparation, applying for college, applying for scholarships or financial aid, looking for/applying to trade and technical schools.
  • Lifestyle development: Helping residents start looking into new hobbies or lifestyle habits, community service opportunities, help with quitting smoking or developing healthier eating habits.
  • Transition planning, relapse prevention planning: Making sure residents have a place to go after treatment. Developing and discussing game plans when it comes to triggers they may find at home, help with finding sober living, local aftercare programs or other types of aid needed if applicable.
  • Court and legal affairs organization: We can’t offer legal advice, but can help with setting up court dates, warrant search, transportation to and from court, and letter writing.

Is your program a faith-based program?

Our program is spiritually based and we respect the individual views of each resident on spirituality. We seek to assist each resident in enhancing their own spirituality and connectivity to their higher power.

Does your facility have a doctor on staff?

We have an amazing medical doctor with extensive experience in working with addiction and mental disorders that comes on-site at least once a week. He also comes for new intakes and emergencies. We are also located less than 10 minutes away from the nearest emergency room in the event of a medical emergency.

Will I be able to receive other medical care (specialists) while in treatment?

Depending on the circumstance and whether our in-house doctor feels it is needed at this time, we will make arrangements to get you into a local specialist.

Admissions

Can I take my current medication?

You are encouraged to bring all of your current medications with you to treatment. Our doctor will go over each one with you during his initial assessment. We do not allow certain medications while in treatment, including benzodiazepines and many pain medications/ narcotics as they are highly addictive and abused substances. However, we can usually substitute these medications with something else that will still treat the same symptoms but significantly reduce the negative effects. When you are taken off medications, it is usually done gradually and safely. We often use taper medications to help ease the withdrawal symptoms experienced during this process. All of this is done in a safe environment and is closely monitored by our medical doctor.

What can I bring?

Bring anything that will make you feel comfortable while you’re in treatment, as long as it is not an item that is against our policy to have at the Lodge. Click here to see a comprehensive list of what you can and cannot bring to treatment.

How do I get in? (What does the admittance procedure look like/how long does it take?)

Our Admissions Coordinator will gather a brief summary of your personal information, verify your insurance benefits (if applicable), and then contact you for an intake/admission – usually the same or the next day. Once an individual is approved for treatment, they will arrive at the Lodge to complete intake paperwork and then will be admitted to begin their healing journey.

Insurance Questions

What information do you need from me to verify if my insurance will cover your residential treatment facility? How quickly can I find out if I qualify for admission?

We need the following information to verify your insurance benefits for substance abuse:

  • Insurance name and phone number
  • Subscriber’s (Policy Holder) name and DOB,
  • Patient’s name and DOB
  • Member ID number and group number
  • The social security number of the subscriber is also useful when looking up benefits.

You can call us and we can verify your insurance benefits typically within an hour to determine if your insurance would cover your admission to our facility.

If Alpine Recovery Lodge has confirmed my insurance benefits and I qualify for admission, how soon can I come in for treatment?

You could be admitted the same day that we verify your benefits, as we understand the urgency of treatment when drugs and alcohol are involved. This is, of course, dependent on current availability as we sometimes have a waiting list. If we don’t have a bed available now, we can usually give you a general idea of when we expect the next bed to open. We can discuss your admission in detail when you call.

Can I do a short term stay at your facility, for example 1-2 weeks?

No, at this time we do not have short-term residential programs at our facility. Our residents are expected to complete at least a 30 day program of residential treatment.

Does your facility accept Medicaid, Medicare or HMO insurance policies?

Currently we are accepting most PPO policies and some HMO insurance policies that have out-of-network coverage for residential treatment facilities. We cannot accept Medicaid or Medicare policies at this time.

My insurance is an HMO with no out-of-network coverage, but there are not many other facilities near me. Can you still take my insurance?

In some cases, we can work with your insurance to obtain a single-case agreement that would allow you to come to our facility by making us temporarily in-network with your policy. Our experience insurance coordinators will work directly with your insurance company to determine if this is possible.

I haven’t met my deductible for the year yet. How much will I need to pay up front to be admitted into the facility?

Depending on your insurance, you may be responsible for as little as $0 towards your deductible and treatment costs if you qualify. Every situation is different, so please contact us to discuss the expected payment for your treatment.

My deductible and out of pocket maximum for the year have been met. Will I still need to pay anything towards my treatment?

In this situation, the majority of people will have no payment required at all. However, this varies by insurance company. Please contact us to confirm the expected out-of-pocket costs.

I was recently in treatment at another facility. Will my insurance still cover me if I come to your facility?

This would depend on your insurance and if you still meet medical criteria for treatment, but in most situations your insurance will cover your stay. When calling our facility, please disclose your recent treatment history and your current drug and alcohol use. This will help us determine if you are likely to meet medical necessity for treatment for your insurance.

My insurance policy is in a different state than Utah. Will my insurance still allow me to go to your facility when it’s out of state?

This would be determined by your insurance policy, but PPO insurance policies usually cover out-of-state facilities. Please call us with your insurance policy information and we will confirm your out-of-state coverage when we verify your benefit details.

Family Questions

Can I visit my loved one while they are in treatment?

While the schedule is subject to change due to Covid, visiting hours are from 1:00pm to 4:00pm on Sundays. We encourage family and close friends to visit every week if possible. If you live out-of-state or cannot come to visit on Sunday for any other reason, we can setup a phone call or Facetime with you during these hours. Sunday visiting hours is in addition to a weekly family therapy session that is conducted during the week. *Note: Visitors must be pre-approved by a counselor. Friends or family who are deemed to be an unhealthy influence, are currently abusing substances, or who create a threatening and hostile environment at the lodge will not be allowed on the premise.

Can I bring things for residents while they are in treatment?

Yes, you can bring them anything that has been pre-approved. This includes clothing, extra shoes, toiletries, etc. We also encourage you to write and send care packages.

What can family members do to help?

Families play an important role in the healing process. Family members can work towards gaining an understanding of the dynamics of addiction, the warning signs of relapse, and to improve communications and reduce co-dependency. All of these will help give a stronger foundation for your loved one, by creating understanding and a safe environment for them to seek support.

Most people who suffer with substance dependency already feel an overwhelming sense of guilt and shame, and even self-loathing. Being firm with boundaries and open with communication will create an atmosphere where they can get the support they need without feeling judged or put down.

As we incorporate weekly family therapy into our treatment program, family members have the opportunity to have professional support and guidance right along with the resident. We encourage individual research and therapy if you are struggling, and can make recommendations, if needed or desired. We know that healthier families mean greater success, and we want to do all we can to assist with healing families and individuals.

Why can’t my loved one just choose to stop using (drugs, alcohol, or addictive behaviors)?

Once a person becomes dependent upon a substance or behavior, their ability to override the instinctive urges becomes greatly diminished. As chemical reactions and addictive substances alter the literal functioning of the brain, an addicted person’s ability to override impulses becomes greatly reduced. The instinctive responses in the brain are powerful. In an addict, the addictive substance and other chemical changes in the brain make it increasingly difficult for the individual to override impulses. The continued exposure to addictive substances and behaviors become “life-support” to the addicted brain, even though the individual may desperately want to stop, their brains have “re-wired” and become dependent upon the substance or behavior. Just like a physical injury, the addicted brain needs to be nurtured and exercised to become well again. Stopping the use of the substance / behavior is only the first step to recovery.

Our program is specifically designed to help each individual identify impulse-control and underlying causes that contribute to the patient’s need to self-medicate, and their inability to override impulses and urges. Many individuals have secondary problems that contribute to their addiction, like depression, anxiety, trauma, or other mental health problems.

Just like you can’t force an injured leg to become well just by wishing it, you can’t force a chemically dependent brain to become well by wishing it. However, with sobriety, consistent training and support, the individual’s brain can become strong and healthy again. Proper diet, exercise, and consistent and loving support can help your loved one heal. We encourage families to participate as much as possible in the treatment and recovery process, so they can learn the symptoms, triggers, and other dynamics of addiction, and how to be a great support for years to come.