If you would like to request a family visit, please text the family line. Our clinical team reviews visit requests and can help you understand whether a visit may be approved, who is allowed to come, and what rules need to be followed before Sunday visiting hours.
Want to request a family visit? Text the family line and include the client’s name, who wants to visit, and whether you are asking for this Sunday. Visits are not automatic and must be approved by the therapist and clinical team before the Sunday visit.
The family line routes to our clinical team so they can review visit questions and approval requests.
Tell us the client’s name, who wants to visit, and whether you are requesting a visit for this Sunday.
Visits must be approved by the therapist and reviewed before the visit date.
Approved visitors must follow house rules, common-area rules, and search and sobriety requirements.
Important: There are no visits during the first 7 days. All visits must be approved before the Sunday visit. Please do not assume a visit is approved until the clinical team confirms it.
The easiest way to request a visit is to text the family line. This allows our clinical team to review the request, check timing, and confirm whether the visit may be approved. Please include the client’s name, who wants to visit, and whether you are requesting approval for this Sunday.
Example text:
Hi, I would like to request a family visit for [Client Name]. The people who want to visit are [Names and relationship]. We are asking about this Sunday. Please let us know if this visit can be approved and if there is anything else we need to do first.
Family visits are held on Sundays from 2:00 PM to 5:00 PM, but only when the visit has been approved ahead of time by the therapist and clinical team.
A clear text request helps the clinical team review the visit faster and with fewer delays.
| Rule | What Families Need to Know | Why It Matters |
|---|---|---|
| No visits for the first 7 days | Clients are not eligible for visits during the first 7 days of treatment. | This helps protect stabilization, structure, and clinical adjustment early in treatment. |
| Visits must be approved by the therapist | A requested visit is not approved until the therapist and clinical team confirm it. | Approval helps make sure the visit supports treatment rather than disrupting it. |
| Tell us who wants to visit | Families must identify who wants to come before approval is given. | The team needs to know exactly who is requesting access. |
| Visits are Sundays from 2:00 PM to 5:00 PM | Visits are scheduled during these hours only unless otherwise approved. | This keeps the schedule predictable and clinically manageable. |
| Approval must happen before Sunday | Please do not wait until Sunday to ask permission. | Advance review is required so the team can approve or deny the request appropriately. |
| Visitors are only allowed in common areas | Visitors may not go into restricted areas and must remain in approved common spaces. | This protects structure, privacy, and house safety. |
| Visitors must show respect and follow house rules | All visitors are expected to behave respectfully during the visit. | The visit environment must stay calm, safe, and appropriate for treatment. |
| No sexual relations allowed | Sexual behavior or sexual relations with visitors are not allowed. | This is a firm boundary that protects treatment structure and safety. |
| Visitors must not be under the influence | No visitor may arrive under the influence of drugs or alcohol. | Sobriety is required to protect the client, peers, and the treatment setting. |
| Visitors are subject to search and UA | Visitors may be searched and may be subject to UA requirements. | This helps protect safety and keep substances out of the facility. |
| Anything brought for a client must be searched | Any item brought for a client must be checked before it is allowed in. | This helps prevent unsafe or prohibited items from entering the program. |
| No pets unless approved | Pets are not allowed unless they are specifically approved in advance. | This helps maintain safety, cleanliness, and program consistency. |
| Leave bags, purses, and phones in the car | Visitors must leave personal bags, purses, and phones in the car unless otherwise directed. | This reduces risk, protects privacy, and supports house rules. |
Clients are not eligible for visits during the first 7 days of treatment. This helps protect stabilization and early adjustment.
A request is not approved until the therapist and clinical team confirm it.
Please list exactly who wants to come so the team can review the request clearly.
Visits happen during these hours only unless otherwise approved.
Please request the visit before Sunday. Same-day assumptions or unapproved drop-ins are not allowed.
Visitors must remain in approved common spaces.
All visitors are expected to behave respectfully and follow the rules of the house.
Sexual behavior with visitors is not allowed during visits.
No visitor may arrive under the influence of drugs or alcohol.
Visitors may be searched and may be subject to UA requirements.
Any item brought for a client must be checked before it is allowed in.
Pets are not allowed unless they are approved ahead of time.
Visitors must leave these personal items in the car unless told otherwise.
Texting the family line is the best way to ask permission and get clarification before a Sunday visit.
Not every visit is helpful at every stage of treatment. Approval helps the clinical team make sure timing, boundaries, and emotional readiness are being considered.
The rules are there to protect safety, structure, privacy, and the treatment environment. Clear rules help visits stay supportive instead of disruptive.
Text the family line first. The clinical team can tell you whether the request may be appropriate and what information they need before approval can be given.
Do not wait until Sunday. Request approval ahead of time so the clinical team can review it.
Include who wants to visit and how each person is related to the client.
A request is not the same as permission. Please wait for the clinical team to confirm approval.
Approved visitors still need to follow all house rules, search rules, and sobriety expectations.
If you want to ask permission for a family visit, text the family line. Please include the client’s name, who wants to visit, and whether you are asking about this Sunday.
Requests go to the clinical team for review and approval.
Text the family line with the client’s name, who wants to visit, and whether you are requesting this Sunday. Our clinical team can review the request and let you know whether the visit may be approved.
Text the family line and include the client’s name, who wants to visit, and whether you are asking for this Sunday. The clinical team will review the request.
No. There are no visits during the first 7 days.
No. A text request is not the same as approval. Visits must be approved by the therapist and clinical team before the Sunday visit.
Family visits are on Sundays from 2:00 PM to 5:00 PM when approved in advance.
Visitors are only allowed in the common areas and must follow all house rules.
Yes, but anything brought for a client must be searched before it is allowed in.
Visitors must leave bags, purses, and phones in the car. Pets are not allowed unless approved in advance.
No. Visitors must not be under the influence of drugs or alcohol. Visitors are also subject to search and UA.
Alpine Recovery Lodge
1018 Oak Hill Drive
Alpine, Utah 84004
